Can you explain my first bill and last bill?

Can you explain my first bill?

Your first bill comes within a few days of you joining us. It is slightly different to later ones.

That's because we charge for line rental a month in advance. So your first bill will show two charges; the cost of your tariff before we printed off your first bill - and the cost of your next month's tariff, in advance.

Can you explain my final bill?

When you cancel your hhh contract, you get a final bill. It's called a 'termination bill', and it's the last bill we send you.

Your termination bill covers every cost (line rental, calls, texts, data costs etc) up to the day you leave hhh. 

 

How do I pay my final bill?
We'll take the payment for your final bill by Direct Debit as normal. If you cancel your Direct Debit before we take the money, you'll need to make a one-off payment. You can do it by debit or credit card – here's how:
    Click Here and sign in to My hh    Click 'Pay Your Bill' under the 'My bill summary' section
    Follow the easy step by step instructions
You can also pay using our automated payment line
Call 24567u from your mobile or ring xxxxxxxxxx from a landline